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Top Questions Where are your products made? How do I cancel or change my order? How do I track my order? What is your return/exchange policy? When will my order ship? How much do you charge for shipping? Do you ship outside of the United States? I want you to donate toys for my event. I want Oompa Toys to carry my product(s)

Recall Watch Where Our Products Are Made Toy Safety & Testing Links Manufacturer Statements Letter to Manufacturers US vs Other Toy Standards Toy Recalls in the News

Questions Answered in Our Video Blog

• Can I pick up purchases or drop of returns at your warehouse?
• Can I use a gift note if I didn't purchase gift wrap?
• Do you ship internationally?
• When will out of stock items return?
• What is the loyalty rewards program?
• Where are my loyalty rewards points?
• Why does it take longer to receive some parts of my order?
• What are the guidelines for writing and approving product reviews?
• Why is there an extra shipping charge on my order?
• Do you price match?

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WE HOPE THIS HELPS!

If not, please feel free to contact us. We're happy to be of service. You can reach us via our toll free number during our normal business hours of 8:30AM -5PM CST Monday through Friday or any time via e-mail!

TOLL FREE:
888.825.4109 (within the continental US)
608.260.2620 (outside the continental US)

CLICK HERE TO E-MAIL US
We make every effort to respond within one business day or less!